StayReady Clean

1. Information We Collect

When you engage StayReady Clean for turnover or rental cleaning services, we collect necessary information to fulfill your service requests. This includes, but is not limited to:

  • Contact Details: Your name, email address, and phone number.
  • Property Information: The service address, access instructions, and specific check-in or checkout schedules.
  • Service Preferences: Cleaning frequency, linen requests, and specific host instructions.
  • Payment Information: Billing details securely processed by our third-party payment gateways.

2. How We Use Your Information

We do not sell, rent, or lease your personal information. The data we collect is utilized strictly to provide and improve our professional cleaning services. Specifically, we use your data to:

  • Schedule and complete your requested turnover cleaning services.
  • Communicate with you regarding booking confirmations, service updates, and invoicing.
  • Ensure our cleaning staff has accurate access and timeline instructions for your rental property.
  • Comply with legal obligations and resolve any disputes.

3. Information Sharing and Disclosure

We only share your information with trusted third-party service providers who assist us in operating our business, such as payment processors and scheduling platforms. These partners are bound by strict confidentiality agreements and are prohibited from using your personal information for any purpose other than providing services to StayReady Clean. We may also disclose information if required by law or to protect the rights, property, or safety of StayReady Clean, our clients, or others.

4. Data Security

We implement reasonable industry-standard security measures to protect your personal and property information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.